Payment and Shipping Policy

PAYMENT OPTIONS

Order payment can be made via credit card using Visa, MasterCard, Discovery and American Express. Applicable taxes are calculated based on buyer’s billing address information.

SHIPPING POLICY

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday).

Shipping Delivery:

The following shipping methods are available: Standard Flat Ground (4 – 6 business days). Business days do not include weekends and there is no weekend delivery. These items will only have Standard Ground available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.

It is also possible to use buyer’s freight account for UPS and FEDEX. Once the carrier is selected applicable shipping alternatives are available.

Visit www.ups.com and www.fedex.com for more details.

Returns

Buyer may contact seller directly using seller information included in their order details for item(s) return instructions. If seller is not able to assist, the customer can contact our help desk at help@partsbase.com or call +1 (888) 322-6896 Ext. 2336.

Refunds

Once a return has been approved and processed by the seller, a refund will be automatically applied using buyer’s payment information in the following 5 business days. For additional assistance the customer may reach out to our help desk at help@partsbase.com or call +1 (888) 322-6896 Ext. 2336.